May 29, 2025

Ontario Franchise Deposits: What You Must Know Legally

Franchise written on a wood with yellow color

In Ontario, the Arthur Wishart (Franchise Disclosure) Act, 2000 regulates franchise deposits to protect prospective franchisees and ensure franchisors uphold fair dealing in their business relationships. These franchise laws set strict limits on deposit amounts, refund conditions, and payment timing, enabling business owners to make informed investment decisions. Below, we break down the key legal requirements for deposits in simple terms, with real-world examples to illustrate their application.

1. Deposit Limitations: No More Than 20% of Franchise Fee (Cap of $100,000)

Under Section 6(3) of the Arthur Wishart Act (Franchise Disclosure), a franchisor cannot accept a deposit exceeding 20% of the initial franchise fee or $100,000, whichever is less, as part of deposit agreements.

Example: Suppose you’re exploring a franchise opportunity with a $500,000 initial franchise fee. The maximum deposit the franchisor can request is $100,000 (the cap). If the fee is $200,000, the deposit is limited to $40,000 (20% of the fee). This protects prospective franchisees from excessive upfront financial obligations before committing to a franchised business.

2. Refundability of Deposits: Fully Refundable Until Franchise Agreement is Signed

Section 6(5) mandates that all deposits paid by a prospective franchisee are fully refundable unless the franchise agreement is signed, ensuring flexibility in the franchise relationship.

Example: You pay a $20,000 deposit to reserve a franchise location for a coffee shop. Before signing the franchise agreement, you reconsider due to personal circumstances. The franchisor must refund your deposit in full, as no binding contract has been executed, safeguarding your initial investment.

3. Non-binding Agreement: No Obligation to Enter Into Franchise Agreement

Section 6(4) ensures that deposit agreements do not obligate the franchisee to sign a franchise agreement, maintaining a non-binding business relationship until a formal commitment is made.

Example: You pay a $10,000 deposit to hold a location for a fast-food franchise and sign a preliminary agreement. If you later find the franchise terms conflict with your business plan, you can withdraw without penalties, as the deposit is part of a non-binding agreement, allowing you to reassess the franchise opportunity.

two people reached on an agreement and shaking hands.

4. Timing of Payment: Franchise Disclosure Document Must Be Provided Before Taking Deposits

Under Section 5(1), franchisors must provide the franchise disclosure document (FDD) at least 14 days before accepting any deposit payment, fulfilling disclosure obligations to support informed investment decisions.

Example: A fitness franchise requests a $15,000 deposit. Legally, the franchisor must first deliver the FDD, detailing the franchise business’s terms, financial statements, and business background. You have a 14-day disclosure period to review it, preventing rushed commitments and ensuring transparency.

5. Material Changes: Addressing Updates to the Franchise Disclosure Document

If material changes occur in the FDD after it’s provided, Section 8(1) requires the franchisor to issue a statement of material change, maintaining compliance with franchise legislation.

Example: A franchisor initially states that training is included in the initial franchise fee, but later introduces a $5,000 training fee. This constitutes a material change, and the franchisor must provide a statement of material change, giving you the chance to reconsider your investment in the franchised business.

6. Franchise Agreement Cancellation: Rescinding for Non-compliance

Section 8(2) allows franchisees to rescind the franchise agreement within two years if the franchisor fails to provide the FDD or comply with deposit refund rules, offering a remedy for non-compliance with legal requirements.

Example: After signing a franchise agreement and paying a deposit, you discover the franchisor didn’t provide the FDD 14 days prior, violating disclosure obligations. You can rescind the agreement within two years, recovering your deposit and avoiding financial penalties, with support from an experienced franchise lawyer.

Frequently Asked Questions (FAQs)

Can a franchisor accept a deposit before providing the franchise disclosure document?

No, Section 5(1) requires the franchisor to provide the FDD at least 14 days before accepting any deposit payment, ensuring business owners have time to review the franchise opportunity’s legal document.

Is the deposit refundable if I change my mind before signing the franchise agreement?

Yes, Section 6(5) ensures all deposits are fully refundable until the franchise agreement is signed, protecting your initial investment if you opt out.

What happens if the franchisor doesn’t provide the franchise disclosure document on time?

If the FDD isn’t provided within the 14-day disclosure period, Section 8(2) allows you to rescind the franchise agreement, safeguarding your rights under franchise laws.

How much can a franchisor ask for as a deposit?

Per Section 6(3), the deposit cannot exceed 20% of the initial franchise fee or $100,000, whichever is less, as outlined in deposit agreements.

Can I be forced into signing a franchise agreement if I paid the deposit?

No, Section 6(4) ensures that paying a deposit does not obligate you to sign the franchise agreement, maintaining a non-binding business relationship.

Conclusion

Understanding franchise deposit regulations in Ontario is crucial for business owners pursuing a franchise business. The Arthur Wishart (Franchise Disclosure) Act, 2000 provides robust legal protections, ensuring fair dealing and transparency through strict disclosure obligations and refundable deposit agreements. Whether you’re navigating deposit limits, refund rights, or the 14-day disclosure period, consulting legal counsel helps you make informed investment decisions. Contact an experienced franchise lawyer to safeguard your franchise opportunity and ensure compliance with Ontario’s franchise legislation.

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